The Alberta Government announced today that personal services such as Massage Therapy, would be permitted to open as of Friday, June 12. I am working diligently on preparing for the safe reopening of my practice, starting on Friday, June 19, 2020.

At Threepoint Massage Therapy, I take your safety and well-being VERY seriously. For the foreseeable future this means that my appointment protocols will look a little differently from past protocols. I ask for your patience and understanding as I implement these additional measures to keep all who enter my space safe.

Please read the information below to understand how I am preparing and adapting to bring you the same quality Massage treatment and service that I have in the past. Please be assured that I am following Public Health Guidelines in all my practices.

For those who are uncomfortable with the steps and precautions outlined here, which are MANDATORY, please wait to book your appointment until a later stage.

Client Requirements and Responsibilities 

  • Clients who are sick with cold-like symptoms such as cough, fever, runny nose, sore throat, shortness of breath (even if minor), sudden onset of severe muscle or joint pain MUST NOT book an appointment. If you are experiencing any of these symptoms contact your Doctor immediately.
  • Individuals who meet the criteria for self-isolation as outlined at alberta.ca/coronavirus-info-for-albertans.aspx MUST NOT book an appointment.
  • Clients must understand and accept the requirement to bring and wear a mask for the duration of their appointment since physical distancing requirements are not possible during Massage Treatment.
  • ALL clients will be asked to clean and sanitize their hands upon entering and exiting my space.
  • I ask that those who fall into a vulnerable category wait to book their appointment until Stage 3 of the re-launch process.
  • To eliminate the chance of running into other clients, please arrive as close to your scheduled appointment time as possible. I will be watching for you and will greet you at the front door.

Appointment Logistics: Screening

  • ALL clients will be required to complete a screening survey prior to each appointment. This will be delivered via email 24 hours prior to your appointment. A follow up phone call may be required depending on your answers.
  • ANY client who is sick with any of the following symptoms WILL NOT be permitted to attend their appointment:
  • Painful swallowing
  • Headache
  • Chills
  • Sudden onset of severe muscle or joint pain
  • General feeling of unwell
  • New fatigue, or severe exhaustion
  • Gastrointestinal symptoms (nausea, vomiting, diarrhea, or unexplained loss of appetite)
  • Loss of sense of smell or taste
  • Conjunctivitis (commonly known as pink eye)
  • ALL clients will be required to sign a waiver to indicate that they have no risk factors for COVID-19 at the beginning of each appointment. Risk factors include:
  • Having been in contact with anyone who has been diagnosed with COVID-19
  • Having travelled outside of Canada in the last 14 days
  • Having been in contact with anyone who has travelled outside of Canada in the last 14 days

Standard Infection and Prevention Control Measures & Personal Protective Equipment (PPE)

  • A minimum of 1 hour will be scheduled between appointments to ensure I have ample time to complete cleaning and disinfection protocols.
  • ALL contact surfaces in my entrance way, washroom, and treatment room will be cleaned and disinfected after each appointment.
  • ALL items used throughout the treatment, including fleece padding, sheets, blankets, bolsters, warming pads, and oil/lotion bottles will be cleaned and disinfected after each appointment.
  • My treatment room is equipped with a foot pedal garbage bin and will always be stocked with Kleenex and hand sanitizer.
  • All high touch, non-essential items have been removed from my treatment space.
  • I will be following proper hand hygiene and washing my hands AT MINIMUM:
  • upon entering and exiting the practice environment
  • before and after providing direct care
  • after handling dirty laundry
  • before and after putting on and taking off personal protective equipment
  • after cleaning client contact surfaces
  • upon completion of any touch-based administrative tasks (e.g. payment transactions)
  • I will be wearing a medical-grade mask and safety glasses for the duration of your appointment.
  • My clothes will be changed and washed after each appointment.

No-Contact Booking and Payment Options

  • Online booking is available. Alternatively, you may email me at threepointmt@gmail.com or phone 403-829-1148 to request an appointment.
  • No contact payment options accepted are Visa, Mastercard and ETransfer. Cash and Cheques will not be accepted at this time.

Should you have any questions or concerns please do not hesitate to contact me via email threepointmt@gmail.com or telephone 403-829-1148.

Thank you for your patience and support. I look forward to seeing you all soon!

Sincerely,

Deanna McDevitt